- Open 24/7 • Emergency Service
- 21 King Street Melbourne , Australia
License: LIC#
TX-PLM-48291
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We collect personal information when you contact us, request a quote, schedule a service, or fill out a form on our website. This may include your name, phone number, email address, service location, and details related to your plumbing or valve system needs. We only collect information that is necessary to provide our services and respond to your inquiries effectively.
We also gather limited non-personal information such as browser type, device details, IP address, and general website usage data. This helps us understand how visitors use our website and improve overall performance and user experience.
We use your personal information to respond to service requests, provide estimates, schedule plumbing or valve services, and deliver customer support. Your information helps us communicate important updates related to appointments, invoices, or service follow-ups.
Non-personal information helps us analyze how users interact with our website so we can improve our services, website functionality, and customer experience. We may also use information to maintain security, prevent fraud, and ensure the proper operation of our online systems. Your data is never sold or rented to third parties for marketing purposes.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our systems are designed to safeguard your data and ensure that only authorized personnel have access when necessary to perform their duties.
We may share your information only when it is necessary to provide our services. This can include sharing details with licensed technicians, contractors, or service partners who help complete plumbing or valve-related work on your property.
We may also share information with payment processors for billing purposes or with legal authorities when required by law. In all cases, we ensure that your information is handled securely and only used for legitimate business or legal purposes.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page with a revised effective date so you are always aware of how your information is handled.
We encourage users to review this page periodically to stay informed about our privacy practices and how we continue to protect personal data.
